Timepiecesnow
Customer Service


Ordering

How do I order online?
Simply click the Order button found on every product page. You may continue to add items to your basket until your order is complete.
Click on the "View Order List" link or the shopping cart icon to return to your shopping cart from any page on the site. Click the Checkout button and enter your shipping and billing address. (Please note, the billing address must match the address where your credit card statement is sent.)
Click the Continue button to choose your Shipping and Payment Methods. Review your order, then click the Place Order button to complete the order.

How do I order by phone?
1-212-302-5430. A friendly, helpful associate will offer a fast and professional service!

Taxes

Will I be charged a sales tax?
Because our office is located in New York, all orders being shipped to NY are charged sales tax. If you are a tax exempt organization, please contact us at 1-212-302-5430 for assistance. We will ask you to fax us a copy of your tax exempt certificate to 1-212-302-5545 and you can place the order with us over the phone.

Payments

What are your accepted payment methods?
All prices listed on our website are in U.S. Dollars. We accept Visa, MasterCard, Discover, and American Express. (purchases over $1,000 require copy of credit card, photo ID & signed authorization letter). If shipping to address other than the billing address, we require that address be an alternate on the credit card. We also accept PayPal. For your protection, we screen credit card orders for potential fraud. At Timepiecesnow.com we take your security and privacy very seriously. Please ensure that your billing and shipping addresses are exactly correct, to avoid delays in order processing. Incorrect information may cause a delay in the processing of your order. Your order may also be delayed if additional verification of billing information is necessary.

You may also make payment by personal check, certified check, money order in U.S. currency only, or wire transfer. Just place items in your shopping cart, proceed to checkout and fill out your billing/shipping information. You do not have to enter a credit card to get to this point. Print out the page with your order and the shipping rates and mail that information to us with your payment. Please note that orders mailed to us require a longer processing time than those placed on our website. Our mailing address is:

Timepiecesnow.com
2 West 46th Street
Suite 511
New York, NY 10036


Discounts & Promotions

Do you offer customers any special discounts? Customers on our e-mail newsletter lists have access to exclusive discounts and promotions available only to subscribers. If you'd like to have access to special promotions, discount codes and other exclusively for folks who get our newsletter, then sign up to receive the Timepiecesnow.com e-mail Newsletter! Timepiecesnow.com is dedicated to privacy; we will never release your email address to third parties.

To receive our newsletter, you need to visit our home page and submit your email. When redeeming Promotion, Discount or Coupon Codes during checkout, please note that only one promotion code can be used per order. Promotion, Discount or Coupon Codes cannot be used towards the purchase of Gift Certificates.
 

thefacetscollection.com

© TIME PIECES NOW 2012   PRIVACY POLICY